When to consider
Microsoft Dynamics 365
Microsoft Dynamics 365 CRM is built to meet diverse business needs across industries such as manufacturing, healthcare, retail, and financial services. It offers applications for marketing, sales, customer service, digital commerce, supply chain management, and finance.
Microsoft Dynamics 365 Features
Business Central
Sales
Customer Service
Maintain business continuity with a cloud solution that enables quicker adaptation and improved outcomes.
Accelerate sales cycles by prioritizing activities with the highest likelihood of closing.
Resolve cases more quickly with AI-powered tools that deliver the right information at the right moment.
Improve collaboration and equip employees with step-by-step holographic guidance they can use directly at the point of work.
Guides
Gain the visibility, teamwork, and flexibility required to drive success across your project-focused business.
Project Operations
Create personalized experiences across every touchpoint to deepen customer relationships and build lasting loyalty.
Marketing
Microsoft Dynamics 365 Approaches
Business Process Management
Evaluate existing business processes and align them with system workflows to boost productivity.
Solution Implementation
Implement solutions across the full software development lifecycle (SDLC), from discovery to post-go-live support, using Microsoft’s Sure Step.
Migration and Upgrades
Assist with upgrading from older Dynamics versions to the latest release, and support migrations from other platforms like Salesforce.
Master Data and Analytics
Offer access to additional global support and resources through industry thought leaders and subject matter experts.